The Payday 3 matchmaking error for PC, PS5, and Xbox Series X|S has finally been explained. Starbreeze Studios has revealed the reason why finding a match has been difficult since the game’s launch and why this problem has not yet been resolved since then. Tobias Sjogren, the CEO of Starbreeze Entertainment, has shared a lengthy explanation for the terrible performance for multiplayer servers. He also hints that the issue will be solved in the long-term by offering an offline mode, which many players wanted from the very beginning. Here’s why players have been experiencing matchmaking errors for Payday 3 on all platforms.
Payday 3 matchmaking error explained by Starbreeze
The matchmaking error for Payday 3 is due to an “unforeseen error” in the game’s matchmaking software, according to the Starbreeze.
In a longer corporate statement by the developer, this error made it impossible for the multiplayer servers to handle the large influx of players at the game’s launch. Due to this and rapid load-balancing, the online servers failed in a way that didn’t happened Payday 3’s technical betas and early access.
At any rate, this has unfortunately lead to “an unrecoverable situation” for the game’s third-party matchmaking partner. While the statement does not formally state who that partner is, it looks like AccelByte could be the culprit here, which Starbreeze uses to power the game’s telemetry, analytics, and Starbreeze Nebula.
The statement further explains that they tried to deploy a new version of the matchmaking server software, which Starbreeze says did improve performance. However, a software update made by the partner on Sunday then introduced more instability. For the short term, the developer is hoping to “ensure the player experience,” while in the long term, Starbreeze could be looking for “a new partner for matchmaking services” and make the game “less dependent on online services,” which suggests that an offline mode may be coming.
Payday 3 Matchmaking Error FAQ
A: The Payday 3 matchmaking error stems from an unforeseen error in the game’s matchmaking software, according to Starbreeze Studios. This error prevented the multiplayer servers from handling the large influx of players at launch, leading to server failures not previously seen during technical betas and early access.
A: In the short term, Starbreeze aims to improve the player experience by deploying updated server software, which has shown some improvement in performance. For the long-term resolution, the studio is considering finding a new partner for matchmaking services and making the game less dependent on online services, hinting at the possible introduction of an offline mode.
A: While Starbreeze hasn’t formally named the third-party partner responsible, indications point to AccelByte, a service Starbreeze utilizes for the game’s telemetry, analytics, and Starbreeze Nebula, as the potential source of the matchmaking errors.