A Payday 3 Nebula Data Error is plaguing players who simply want to join a match in the game. A message pops up indicating that the server has “failed to fetch game config data,” meaning that the game was unable to fetch the game files necessary to host and join matchmaking. There are still many matchmaking issues with Payday 3, which is online-only and doesn’t have an offline mode. And this error message is just one of a few symptoms that are appearing as a result. That said, there are several solutions you can try to resolve the issue that may not be related to the servers being down. Here’s how to fix the Nebula Data Error for Payday 3 for PC, PlayStation 5, and Xbox Series X|S.
How to fix Payday 3 Nebula Data Error
To fix the Nebula Data Error, you can try the following possible solutions and workarounds:
- Turn on a VPN on PC – Some users report that logging out of the game, turning on a VPN, and logging back in has allowed them to get into matchmaking
- Removed linked account from Nebula – You can also try to remove all your linked accounts to Nebula whether that’s from Xbox, PlayStation, or Steam. From there, you can then try to log back in without signing up for a Nebula account or relink your accounts.
- Verify game files on Steam – If you’re playing Payday 3 on Steam, you can also try going to the Properties of the game in the playlist and verifying the integrity of the game files.
Otherwise, you’ll likely need to wait for Starbreeze Studios to work out the problems with the servers on its end. You can also try creating a new Nebula account or checking your firewall and antivirus, but there’s a very low chance that this will ultimately fix the problem.
Either way, it’s surprising that so many players are encountering this Nebula Data Error, considering that the beta for the game didn’t have so many problems.
Payday 3 Nebula Data Error FAQ
A: The Payday 3 Nebula Data Error occurs when the game server “failed to fetch game config data,” preventing players from joining matchmaking. This error is a symptom of the broader matchmaking issues with Payday 3, an online-only game without an offline mode.
A: To resolve the Nebula Data Error, you can try turning on a VPN on PC, removing linked accounts from Nebula, or verifying game files on Steam. These solutions have allowed some players to get into matchmaking, but if the issues persist, you may need to wait for Starbreeze Studios to address the server problems.
A: While you can try creating a new Nebula account or checking your firewall and antivirus settings, these methods have a very low chance of successfully resolving the Nebula Data Error in Payday 3.