Seeing if the Payday 3 servers are down is valuable because if matchmaking is not working, it is robbing players of their chance to play the game. Players should only be robbing in Payday 3, not getting robbed of playing it. Here’s if the Payday 3 servers are down or leaving players stuck in matchmaking and what developer Starbreeze Studios notes those affected should do. (This is also related to the “Nebula Connection Error.”)
Are the Payday 3 servers down?
The Payday 3 servers are, as of just after launch, not technically down for many people. It’s still possible to log into the game, link your current console or PC account to your Nebula account, play the tutorial, and tweak your loadout.
However, matchmaking seems to be broken at the moment. There have many reports of players just sitting at the matchmaking screen where it says it is constantly “looking for match.”
Starbreeze took some time to respond, but it eventually tweeted about the issues. It noted that is “currently experiencing slow matchmaking” and “investigating and working on a solution.” A later update just cleared up that the studio is still working on resolving the problem. It promised that more updates were coming out sometime in the future. [Update: The team has deployed some fixes, so some users should be able to get in matches.)
As of now, it is best to just wait for Starbreeze to announce that it has fixed the matchmaking on its Twitter account. Rebooting the game, going in from the PS5’s activity cards, and turning off cross-play does not seem to work, either.
While matchmaking is generally down for many players, there is also a separate bug that can cause connection problems. Starbreeze noted that players can get a “connection error” if they let the game idle for around 15 minutes. If this happens, you just have to return to the main menu (or totally reboot the game) to get reconnected.
This is just one of the game’s launch issues. Many would-be robbers were running into roadblocks with their Nebula accounts and the game’s authentication. But it seems like once those problems got resolved, another popped up in its place.
Payday 3 Stuck in Matchmaking FAQ
A: No, the Payday 3 servers are not entirely down. You can still log into the game, link your console or PC account to your Nebula account, play the tutorial, and adjust your loadout. However, many players are experiencing issues with the matchmaking system, which Starbreeze Studios is actively working to resolve.
A: If you’re encountering a “connection error” after letting the game idle for around 15 minutes, you should return to the main menu or completely reboot the game to reestablish the connection. Starbreeze Studios has acknowledged this issue and recommends these steps as a temporary solution.
A: Yes, Starbreeze Studios has acknowledged the matchmaking issues on its Twitter account. The studio is actively working on a solution and has deployed some fixes. They have advised players to await further updates and announcements regarding the resolution of these issues.